The costume exchange was phenomenal. I did not think the initial costume I bought was going to be too small, but it was. It was such a relief to know I was not out $50.00 and that I could easily exchange the size. The second costume came quickly and fit perfectly! The credit was in my pay pal account in no time. It is so nice in this day and age when everything seems to be "NO", that you allow this process to occur. I will always shop and recommend Costume SuperCenter.

Kerry L.

Free exchange was a big reason I went with Costume SuperCenter. (Your selection was the other.) My exchange process was quick and easy. As a full-time working mother of 3, I REALLY appreciate that! Also, I was very happy with the quality of the costumes.I will definitely see you again next year when I start shopping for Halloween costumes.

Karen M.

I could have gotten my costume from a couple other online stores but I chose you guys because of how easy and user friendly you make the online shipping process. I got my costume within two days. And I exchanged it for free TWICE when I ordered the wrong size two times. Thanks!

Krishnaa R.

You guys at the Costume SuperCenter must have passed the customer service training with flying colors!!! ;-) I cannot be more pleased with my order, return and exchange. Shipping was incredibly quick - I got it the next day. Then when the costume sadly did not fit my daughter, the replacement was here the next day! I really cannot express how wonderful it is to have such a worry free experience. Keep up the good work and believe me - I will recommend your site to ANYONE who will listen!

Steph S.

My experience with CostumeSuperCenter.com was smooth and trouble-free. I really appreciate the Costume exchange process that you guys offered. Honestly, I was anticipating a troublesome process due to bad experience in the past with other companies but I must say, you guys proved me wrong. For that reason, I can confidently say I will return next year for my costume needs. Keep up the good work and thank you for the customer appreciation you guys have demonstrated.

Bhupinder S.

I love CostumeSuperCenter.com and I tell all my friends that I shop there. I have an annual Halloween party, I love Halloween, and I love your website. I will be your customer for life. I have no feedback that can help you to improve upon your business because I have always had a great experience with your company.

Laura L.

I was very pleased with the return process and quick shipping. Thank you, I will be sure to place an order next Halloween as well!

Caitlin A.

Your exchange program worked great! I thought I had the right size to begin with, but evidently I didn't so, we exchanged it for a smaller size. Thank you for your program! It worked great for us and I have already passed on your website to others!

Monica T.

I ordered 2 pairs of shoes from Costume Super Center and they came in on-time. However, being a busy working mom I failed to try them on until one week before the Halloween parties. I was extremely happy when Costume Super Center gave me the full refund on the pair of shoes I no longer needed so close to Halloween without any questions and did an exchange for the pair I still needed. Many stores have a no-return policy during the Halloween season so THANK YOU for the great customer service.

Destiny M.

I really appreciated the exchange program. It is so much easier to shop at home (I have a toddler!) but you are always afraid of taking the risk of purchasing clothing/costumes and having them not fit. The exchange was very easy to do. I will definitely shop your site again!

Sara T.