My son was very happy. Came weeks ahead of schedule and looked great om him
Item was exactly as advertised at a reasonable price an, with fast delivery. I would definitely recommend them.
Order was cancelled
I placed an order on 10/4/16 for my child's costume. I received an email on 10/14 that the order was cancelled due to either out of stock or quality control issues. This was extremely inconvenient as I had to scramble to order another costume. I will never order from this vendor again.
Never received item and still waiting for credit. I had ordered this item, along with another item, prior to halloween. Approx. two weeks before halloween i received email that my ordered was cancelled. After waiting for my second item to be delivered, approx. three days before halloween I called the store to see where my second item was. It had been cancelled as well. I had never received an email stating that my second item was cancelled. I was told that I would receive a credit 5-7 days for both items. I am still waiting for that credit. VERY POOR TREATMENT! I would never order from this store again. You would think that a COSTUME store would be able to deliver costumes. How busy can they be for one holiday out of the year?????
Costume never sent
Pokémon Ash costume had a "guaranteed by Oct 22nd". Very close to that date, got an email saying order was cancelled. Had to quickly decide and order another costume.
I ordered 2 costumes for my sons. Since it said in stock and ran my card, I thought it was good to go. Three days later an email saying it was out of stock. I didn't look for any other costumes because I thought I had these. So I had a few days to look for a new costume now before Halloween. Of course all the stores were out of stock now, and I had to pick something my kids didn't really want. I was offered three day free shipping so I could receive the new costume after Halloween, are you serious? Then I sent an email responding complaining about this, and got a rude
comment back from their customer service. I wouldn't shop here ever again.
Ash Pokemon costume
Weird you would ask me to write a review a couple of weeks after you cancelled my order for the item being out of stock. 😬
Costume was a big hit!
Great costume BAD service
Costume was fine but service was horrible! First my order didn't arrive as expected, waited forever on phone to discover it was back ordered which they said it was so when I ordered. The online system did not notify me of this.
Than i did have to return the item bc it was too big. Another fiasco.
Product was ok but too much hassle. In present day w technology we have the above could have been avoided!
Waste of time
It would be nice if you could actually order this. There is no way to add it to your cart. This website is a joke.