Pretty cheap material for what you pay. And customer service is below average. They promise one delivery date but don't send out till after.
I am very very dissapointed. I ordered a Halloween costume for my daughter and the wrong size was shipped so she was unable to go to her school Halloween party. Will never buy from this site again.
We ordered this costume in a med 8/10 and it came as a small or xsmall 4/5. I called immediately and the costume was sold out, so my 7 yr old had to wear the tiny one (he really wanted this costume). Also, the quality was poor. Much of the seam around the neck wasn't sewn, so it had big gaps. The material was soft, but cheap. I thought the costume was very high priced as well (about $45). Will not order from here again!
The costume is fine - good quality, cute. Costume Supercenter is an awful company with no customer service to speak of. These items were not shipped by the date guaranteed, thus not arriving in time for the pre-Halloween zoo event they were purchased for. Multiple calls over a month did not even produce the overnight shipping refund promised. I contacted my credit card company and they took care of in minutes. DO NOT PURCHASE ANYTHING FROM THIS COMPANY.
Over-priced, poorly made
I bought this for my 6 yr old son, who had his heart set on being a Pokemon. I was disappointed with the product when it arrived, the quality was not what I expected for the price I paid, in terms of materials or fit. The had was much too small, more like a toddler size, and we couldn't even use it. The wings didn't stand up like pictured. The one positive thing I can say is that the costume did fit (true to size). I would not recommend this costume.
I ordered this costume months in advance when it was "in stock" because I knew it would be a wanted costume for this year. Instead of processing my order right away when it was in stock. It didn't happen. So I call a month or so later and ask where my order is. They told me that it was out of stock and that they "might get more in by Oct. 20" Ha!! That should give me plenty of time to find a new one!!! I canceled this order and had to make my own costume... I will not be ordering from this company again. There are plenty of other companies that would love to process my order in a timely manner so they will be getting my business from now on.
Bought this for my nephew and the fit was great and costume comfortable. He loved it!