- Tunic With Hood
- Not Included: Pants And Shirt
|Care Instructions:||Spot Clean|
My son was extremely disappointed when we received the shark costume that we ordered, because it was pictured as a really funny Hammerhead on the website but the one that arrived was a lame little plain shark. When I called to ask them to send the correct one, the representative on the phone said that the hammerhead was out of stock and that they KNOW that they have the wrong picture on the website. They accepted the return but offered NO restitution. VERY poor customer service!!!
I ordered this hammer head shark costume, but received the regular shark costume. I have been on the phone three times with costumer service over the last several days and still have no solution. They claim they cannot do anything and cannot transfer me to a manager. Very disappointed in the service.