Unfortunately I can only give a 2 star because the return was terrible. Till this day I haven't gotten my money return. They promise me by email which didn't happen. Very disappointed customer. But overall the custom is as pointed.
This is a great buy it came on time and my son loved it .it glows in the dark and on this cold Halloween night I was able to fit my son jacket inside the costume and it worked perfect
This costume was great!!! It fit good and looked so cute on!!! the mask fit perfectly too!! My son loved it❤️❤️
I was very hesitant in ordering this costume, given some of the reviews. After receiving it, I don't have a single complaint! It arrived faster than expected. I have ordered from numerous other well known companies who take twice as long, so A+ on delivery! The price of this costume couldn't be beat here either!! It does run a little small. I would recommend sizing up if your child is between sizes! The tail detaches with Velcro and so do the straps for under your shoes.
Great costume my 4 year old was so happy to be catboy. Well made so cute. Everywhere we went he was told great costume.
My son is a Catboy fanatic at age 3! So I knew already whom he wanted to be for Halloween. After reading reviews, I was convinced that I needed to order a size up because the costume ran really small. Upon receiving the costume, it was made of great material, great special effects and I considered it to be a full complete costume not requiring anything extra but the kid and their candy bag. When I tried it on my son, who's three and a half years old and 38 lb, it was humongous on him! I had to search and find another costume for him locally because I did not have time to reorder another one and could not return this one. Luckily I was able to sell it for what I paid for it. So if you're looking to get this costume, go with your first mind. We ordered a 4-6 toddler and should have ordered the 3-4 toddler. He wears 3T and 4T clothing. Would give this all five stars, but I wasn't directed better on the sizing that would have made this event more successful.
Ordered a PJ mask costume and it came within a couple of days! Wonderful service and speed on delivery! I will be ordering again!!
true to size, cheapest by $8.00, free shipping and came w/in a wk like they stated. easy, cheap and perfect!
VERY CUTE AND WELL MADE GRANDSON LOVED IT.
The costume I received was perfect. On the other hand the shipping I am not happy with. I ordered the costume 3 weeks before Halloween and they shipped it on the 22nd, but I did not receive it until Nov. 1st. It should be guaranteed delivery before Halloween. I ended up having to purchase a different costume. Not Happy about that!!!!
Costume was ok, but will NEVER order anything again due to the horrible experience. Ordered on preorder, then never got any info when I called to see what was going on I was notified it was now on back order and I could cancel due to this status. I went and bought another costume called back the next day and was told it shipped and couldn't cancel. Got the costume two weeks later. Called customer service 4 times to see if I could return the costume with free shipping due to the inconvenience. I was told they had to submit a request each time I called and I should expect a return call in 24-48hours. No one ever called!! Got stuck with two of the same costumes. Very frustrating. Never again!
My 4 year old son loved this costume and received many compliments on it. The quality of the material was great, and it fit perfectly.
I will say the costume came as promised and was good quality, but I needed a larger size. I called customer service and I had to send the one I had back, pay a restocking fee, lost more money on shipping and then had to buy another costume for more than I had originally paid as they could not exchange the costume I had ordered. I will not purchase from this company again.